Frequently Asked Questions

Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
What security features do you offer?
Our properties are fully fenced, gated with keypad access and under 24-hour video surveillance.

What is Smart Unit monitoring?
StorageDefender's Smart Storage Units keep you connected to your valuables with real-time text message alerts whenever there's activity in your storage unit, Best of all, no app, Bluetooth, or Wi-Fi is needed—just straightforward notifications sent directly to your phone. For more information on Smart Units, check out our Smart Unit page here.